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Refund Policy
Last Updated: December 25, 2024
Refund Eligibility
You are eligible for a full refund if you meet ALL of the following conditions:
- •Request a refund within 24 hours of purchase
- •Have NOT used any credits from the purchased plan
Non-Refundable
No refunds will be provided in the following cases:
- •Any credits have been used from the purchased balance
- •Refund request made after 24 hours
- •Refund requests without proper verification
How to Request a Refund
Email support@grokimagine.one with the following information:
- 1.Your account registration email
- 2.Payment confirmation number or order ID
Important Notes
- •No partial refunds for unused credits
- •Digital credits cannot be transferred or exchanged
- •Unauthorized chargebacks may result in account restrictions
Contact Us
For any questions, please contact:
📧 support@grokimagine.one